Call Shelter’s free housing advice helpline on: 0808 800 4444

It’s open 365 days of the year from 8am – 8pm on weekdays and 9am – 5pm on weekends.

Our housing experts will advise you, no matter what your housing situation. Our helpline does get busy, but keep trying if you can’t get through. Calls are free from UK landlines and all major UK mobile operators.

Our webchat service is usually open 9am – 5pm, Monday to Friday.

You can also talk to a face-to-face advisor in one of our Shelter advice centres – service opening hours vary. Find your nearest face-to-face Shelter advice service at http://england.shelter.org.uk/get_advice/advice_services_directory

Get housing advice online: Visit http://www.shelter.org.uk/get_advice

Get supporter information: Telephone our Supporter Helpdesk on 0300 330 1234 from Monday – Friday 9am-6pm (excluding bank holidays).
Calling this number will cost you less than a local rate call.

Fax us on 0344 515 2973. (Please note we cannot give housing advice on this number.)

Supporter information email: info@shelter.org.uk