This privacy statement was last updated on 30/05/2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.forcesonline.org.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Location
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.4 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
  • Name, Address and City
  • Email address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.5 We use your data for the following purpose:
To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.6 We use your data for the following purpose:
To be able to comply with legal obligations
For this purpose we use the following data:
  • Name, Address and City
  • Username, passwords and other account specific data
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.7 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • IP Address
  • Location
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.8 We use your data for the following purpose:
To be able to offer personalized products and services.
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Birth date
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.

2 Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors

Name: Armed Forces Community Support Organisation
Country: United Kingdom
Purpose: To signposts and refer clients to Charities and other support organisations that directly help with veterans and their families issues

Name: NHS
Country: United Kingdom
Purpose: To signposts and refer clients to Charities and other support organisations that directly help with veterans and their families issues

Name: Local Authority
Country: United Kingdom
Purpose: To signposts and refer clients to Charities and other support organisations that directly help with veterans and their families issues

Third parties

Name: 
Country: 
Purpose: 
Data: 

3 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement
Google may not use the data for any other Google services.

4 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9 Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Len Chappell, via len.chappell@forcesonline.org.uk or by telephone on 07826163001.

10 Contact details

Forces Online CIC
Holly Court Veterans Centre
15, Holly Court
High Street
Midsomer Norton
Radstock
Somerset
BA32DB
United Kingdom
Website: https://www.forcesonline.org.uk
Email: len.chappell@forcesonline.org.uk
Phone number: 07826163001

Annex

Business Directory Plugin

Suggested text: When you submit a directory listing, the content of the listing and its metadata are retained indefinitely. All users can see, edit or delete the personal information included on their listings at any time. Website administrators can also see and edit that information. Website visitors can see the contact name, website URL, phone number, address and other information included in your submission to describe the directory listing.

Payment Information

If you pay to post a directory listing entering your credit card and billing information directly on https://www.forcesonline.org.uk, the credit card information won't be stored but it will be shared through a secure connection with the following payment gateways to process the payment:

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.
mission statement